ISO 9001 - Clauses 10 Improvement

ISO 9001 Clause 10, titled "Improvement," emphasizes the necessity for continuous improvement within the Quality Management System (QMS) to enhance overall performance and ensure customer satisfaction. This clause outlines the requirements for identifying, implementing, and managing improvements by addressing nonconformities through corrective actions, continually improving the suitability, adequacy, and effectiveness of the QMS, and enhancing customer satisfaction by meeting customer requirements. It encourages organizations to take a proactive approach to identify opportunities for improvement, analyze the causes of deficiencies, and implement necessary actions to prevent recurrence, thereby fostering a culture of continuous improvement and innovation within the organization.