ISO 9001 - Clause 6 Planning

Clause 6 of the ISO 9001:2015 standard, titled "Planning for the Quality Management System," emphasizes the importance of planning to ensure the QMS can meet its intended outcomes, enhance customer satisfaction, and comply with applicable requirements. It requires organizations to address risks and opportunities, set quality objectives, and plan changes systematically. Specifically, it covers actions to address risks and opportunities (6.1), quality objectives and planning to achieve them (6.2), and planning of changes (6.3), ensuring the QMS remains coherent, aligned, and integrated. This strategic approach to planning enables organizations to be proactive rather than reactive, fostering continual improvement and operational efficiency.