ISO 9001 - Clause 5.2 Policy
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ISO 9001 clause 5.2 focuses on the "Policy" aspect of a Quality Management System (QMS). It requires organizations to establish, implement, and maintain a quality policy that aligns with the organization's purpose, context, and strategic direction. The quality policy should provide a framework for setting quality objectives and serve as a commitment to meet customer and regulatory requirements. This clause emphasizes the importance of the quality policy being communicated, understood, and applied within the organization, and periodically reviewed for continuing suitability. Essentially, clause 5.2 ensures that the organization's top management demonstrates leadership and commitment to the QMS by establishing a quality policy that guides the organization's quality efforts.