ISO 9001 - Clause 8.6 Release of products and services

ISO 9001:2015 Clause 8.6, "Release of products and services," mandates organizations to implement controls to ensure and verify that product and service requirements have been met before their release to customers. This involves defining criteria for acceptance, conducting appropriate inspections, tests, or other verification activities to confirm that these criteria are fulfilled. The organization must maintain documented information that evidences the conformity of products and services to their established criteria at the time of release. This clause ensures that only products and services which meet the predetermined standards are delivered, enhancing customer satisfaction and trust in the organization's quality management system.