ISO 9001:2015 Clause 7.1.5.1 is titled "General." This clause outlines the general requirements related to monitoring and measuring resources within an organization's quality management system (QMS). It specifies that the organization must ensure that monitoring and measurement activities are conducted using suitable resources, which include measurement equipment, measurement standards, reference materials, and monitoring and measuring software.
The organization is required to determine the resources needed to ensure valid and reliable results from monitoring and measurement activities, considering factors such as the intended use of the measurement results and the requirements of relevant interested parties. Additionally, the organization must ensure that these resources are maintained and calibrated to provide accurate and traceable results.
In summary, ISO 9001:2015 Clause 7.1.5.1 establishes the general requirements for the effective management of monitoring and measuring resources to support the organization's ability to verify conformity of products and services and to enhance customer satisfaction.